Wednesday, February 8, 2012
A Welcome to Guna, our new head of @WalmartLabs India
Wednesday, January 18, 2012
Get Your Product on Our Shelves
Wednesday, January 4, 2012
Small is the New Big...
As I reflect on why this is such a great opportunity, it is clear that there are three things that matter most to building great teams:
Talent Matters
The power of current mobile SDKs means that small groups of talented people can deliver incredible products. This has always been true in software development, but the concentration factor is even more pronounced in today’s smartphone apps. When looking to expand our team, we were incredibly selective.
As we got to know the Small Society founders, they impressed us with their understanding of mobile platforms, their passion for building great products, and their awareness of the unique opportunities for mobile in the retail space. They’ve delivered apps for huge brands, from the Democratic National Committee to Starbucks, all from a small office over a kebab restaurant in downtown Portland. We quickly realized that Small Society could be a potent addition to our existing @WalmartLabs Oregon office.
“Portland?” you say? Yes–Portland! When we acquired Set Direction in April 2011, one of their employees was a crack iOS developer based in Portland. Since then, we have recruited a few more talented developers in the area. Our Portland office works closely with the rest of the team here in Silicon Valley, and together we will deliver world-class experiences for all of Walmart’s global businesses.
Product Matters
What we loved about our first interactions with the Small Society founders was their laser focus on product. They showed us their portfolio and they critiqued ours; it was refreshing to meet a team with concrete ideas on how to make our experiences stronger. The conversations were facilitated with working software more than PowerPoint–it was great! We didn’t talk about abstract “this is the way it should be done” concepts; instead, we looked at what they had already done and how their product development skills could be applied to our businesses. We came away impressed. One example we looked at was the Zipcar app. The app is a spot-on intersection of technology, brand and business. Named one of Time Magazine's “50 Best iPhone Apps for 2011,” it enables Zipcar members to find and book a Zipcar quickly, but also to honk the horn and lock or unlock the doors—all from their iPhone
From the other side of the table, with our millions of weekly customers across dozens of countries and businesses that range from groceries and pharmacy to financial services, we offered them an unparalleled variety of challenges, and they too were impressed.
Customers Matter
At Walmart, our target market is one of the broadest in the world. If you go to Walmart every week for all your groceries or if you live 100 miles from the nearest Walmart but want everyday low prices shipped to your front door, we want to be your mobile experience be your mobile experience be it iPhone, iPad, or Android.
We’re here to serve people with busy lives and much bigger concerns than the coolness of our apps. If we provide them a way to save time, save money, and get done with their shopping so they can enjoy their loved ones, we’ve achieved success. We obsess over the small details so our customer doesn’t have to. We saw that clear customer focus in the Small Society portfolio and in the people we met.
A focus on talent, product, and customers embodied in small teams of talented people – this is what has mattered most to us as we have built the @Walmartlabs mobile team. Our ambitions aren’t small – we believe that mobile can have an impact on every part of the shopping experience for Walmart customers, whether in-store or online. We’re very excited to have such talented new team members to help us make that impact.
Thursday, December 8, 2011
The Next Angry Birds?

Tuesday, December 6, 2011
The Hottest Holiday Toys at Walmart
What are the must-have toys that everyone is talking about this season? To figure out what to add to our shopping lists, we tracked the social media chatter about Walmart's Hot Holiday Toys.
Discussions about the LeapPad, the educational tablet from LeapFrog, and the competing Innotab from VTech continue to surge and from the looks of it are selling out fast. There must be alot of parents who are afraid to hand over their iPads to their 3 year-olds!
Lalaloopsy, the magical rag dolls, have been popular in social discussions the entire holiday season but have breaking out this last week.
Have you seen the new Let's Rock Elmo? He sings, he dances, he wirelessly interacts with his musical instruments. In short, Elmo rocks! It's no wonder that Elmo social media buzz has been climbing fast.
Here's how the other Hot Holiday Toys stack up on our Social Media Index.
Thursday, December 1, 2011
Social Media Trend Alert: Hot Holiday Toys
After looking at this holiday season's most desired toys, it's clear that there is a rising trend in remote-controlled toys. These toys, such as Air Swimmers, Air Hogs, and Syma Helicopters are climbing to the top of many children's (and adults') holiday wish lists.
According to the trends over the past 90 days, Syma Helicopters are at the top of the list with the strongest Social Media Index. Evident in the graph below, remote-controlled toys, especially Air Swimmers, seem to be trending upwards and could turn out to be among the most popular holiday gifts this year.
In case you are wondering, Air Swimmers (released July 2011) are remote controlled, helium filled clown fish and sharks that swim through the air in a very realistic swimming motion.
The chart below provides a breakdown of the social media buzz for some of the top trending toys this season. Syma Helicopters have the strongest share of the social media buzz, followed by LeapPad and Air Swimmers.
Black Friday Leaderboard: Who Won?
Black Friday Door Buster Category
This year, several retailers started Black Friday earlier than ever. Walmart and Toys “R” Us started on 10pm Thursday night. While Target, Best Buy, Kohl’s and Macy’s opened doors for Black Friday shoppers at midnight on Thursday night. During the late night Door Buster period, we saw that Walmart got the highest share of Foursquare checkins (29%) with Target in second place (23%). Some retailers like Toys R Us and Macy’s had good showings as they encouraged shoppers to check-in on Foursqure by offering discounts and coupons.
Winner: Walmart
Black Friday Traffic Category
By the end of the day on Friday, Walmart (25%) and Target (20%) kept their leads in Foursquare check-ins.
Winner: Walmart

Black Friday has become pop-culture phenomena. Many opted to experience the intensity first hand by camping out outside to be the first in line or wading into the crowd to be the first to nab a special deal. Many more chose to observe from the sidelines and pass around Black Friday stories and observations. Which retailer was talked about the most during Black Friday?
Winner: Walmart